Discount, Cancellation, and Refund Policy

Refund and Cancellation Policy:

Self-Study Materials

There are no refunds on self-study materials.

Trainings

The National Center for Interpretation (NCI) reserves the right to cancel events. Full refunds will be provided for NCI-initiated cancellations.  NCI is not responsible for any travel-related expenses incurred by the registrants.  We apologize for any inconvenience.

Participants who must withdraw from an NCI training event may request a refund.  Refund deadlines are as stated below:

Webinars CITI/MITI & In-Person Workshops
* NCI is not responsible for participant’s technical issues during NCI Webinars. * Application Fee and Deposit for CITI/MITI are non-refundable.
90% refund will be issued upon request made seven or more days prior to the training start date. 90% refund will be issued upon request for tuition balance paid up until 14 days prior to the training start date.
50% refund will be issued upon request made 3-6 days prior to the training start date. 50% refund will be issued upon request for tuition balance paid up until seven days prior to the training start date.
Refunds will NOT be issued 1-2 days prior to the training start date. Refunds will NOT be issued less than seven days prior to the training start date.

 

Refund Request Form