Discount, Cancellation, and Refund Policy

Discount Policy:

Alumni:  NCI alumni (anyone who has taken any training with NCI) receive a 10% discount on any training using their alumni code. 

To receive this discount, alumni must use the appropriate discount code when registering for a training/workshop.  Refunds will not be provided to alumni who do not use the discount code at the time of their registration.  Alumni who do not have their discount code are encouraged to contact us prior to registering for any training/workshop.

Refund AND Cancellation Policy:

Self-Study Materials

There are no refunds on self-study materials.

Trainings

The National Center for Interpretation (NCI) reserves the right to cancel events. Full refunds will be provided for NCI-initiated cancellations.

Participants who must withdraw from an NCI training event may request a refund.  Refund deadlines are as stated below:

Webinars

CITI/MITI & In-Person Workshops

* NCI is not responsible for participant’s technical issues during NCI Webinars.

* Application Fee and Deposit for CITI/MITI are non-refundable.

90% refund will be issued upon request for tuition paid seven or more days prior to the training start date.

90% refund will be issued upon request for tuition paid up until 14 days prior to the training start date.

50% refund will be issued upon request for tuition paid 3-6 days prior to the training start date.

50% refund will be issued upon request for tuition paid up until seven days prior to the training start date.

Refunds will NOT be issued 1-2 days prior to the training start date.

Refunds will NOT be issued less than seven days prior to the training start date.